Privacy Policy

1. Information we collect

When you use WagDay, we collect information you provide directly — such as your name, email address, business details, and pet profiles. We also collect usage data (pages visited, features used) to improve the platform.

2. How we use your information

• Provide and maintain the WagDay service
• Process bookings and payments
• Send transactional emails (booking confirmations, reminders)
• Improve our platform based on usage patterns
• Respond to support requests

3. Data storage and security

Your data is stored on servers in Australia (Sydney region) using industry-standard encryption. We use Supabase for database hosting, Clerk for authentication, and Stripe for payment processing — all of which maintain SOC 2 compliance.

4. Third-party services

We share data with the following services:

• Clerk — Authentication and user management
• Stripe — Payment processing
• Resend — Transactional email delivery
• PostHog — Product analytics (anonymised)

5. Your rights

Under the Australian Privacy Act 1988, you have the right to access and correct your personal information. You can request data export or deletion at any time by contacting us.

6. Cookies

We use essential cookies for authentication and session management. Analytics cookies are used via PostHog to understand how the platform is used. You can disable non-essential cookies in your browser settings.

7. Contact

For privacy-related enquiries, contact us at hello@wagday.com.au.