Getting started with Wagday

This guide walks you through the shortest path from your first sign-in to taking your first booking.

1. Get accessCopy Anchor Link

Wagday is in limited early access, so new businesses can't sign up on their own yet. Join the waitlist on the Wagday home page. Once your business has access, you'll use one login for everything — there's no separate password for each location.

2. Work through the setup wizardCopy Anchor Link

The first time you sign in, a setup wizard walks you through eight steps:

1. Confirm your Starter plan.
2. Add your business details, such as your trading name and ABN.
3. Invite owners and admins.
4. Set up your locations.
5. Add your staff.
6. Import customers and pets.
7. Import your bookings.
8. Go live.

An optional step between business details and invites asks which services you offer. You can skip the services, staff and import steps and come back to them later. To invite more people afterwards, go to Settings → Users and choose what each person can see and do.

3. Add a location and opening hoursCopy Anchor Link

Every business needs at least one location (your daycare, kennel or salon). You add your first one in the wizard; after that, locations live under Facilities → Locations. Add your address and set your opening hours for each day of the week. Wagday uses these hours to decide which booking times are allowed, and each location can run in its own time zone — handy if you ever expand interstate.

4. Create your servicesCopy Anchor Link

Services are what customers book: full-day daycare, half-day, boarding, grooming, training and so on. Set a price for each — prices are in Australian dollars and include GST where applicable. You can also set capacity (how many dogs you can take per day) so Wagday stops taking bookings once you're full.

5. Add a customer and their dogCopy Anchor Link

Under Customers, add your first customer, then add their dog to the record. For each dog you can record breed, size, desexing status, vet details, vaccination certificates and notes. Wagday tracks vaccination expiry automatically and warns you — and the customer — before a certificate lapses.

6. Make your first bookingCopy Anchor Link

From the Bookings page or the scheduler, choose the customer, the dog, the service and the date. If the dog's vaccinations are out of date or the day is full, Wagday will tell you straight away rather than letting a problem booking through.

What's next?Copy Anchor Link

• Connect Stripe or Square under Settings → Payment Setup so customers can pay online by card.
• Share your customer portal link so dog parents can request bookings themselves.
• Set up booking cut-offs so nobody books at midnight for the next morning.
• Turn on no-show and late cancellation charges to protect your revenue.