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WagDay Help
Pets

Temperament flags (traffic light system)

Flag dogs green, orange or red so every staff member can see the day's handling mix at a glance — and customers never see a thing.

Plenty of daycares run a mental traffic light system: green dogs are easy, orange dogs have quirks, red dogs need an experienced handler. WagDay builds that straight into every dog's record, so it stops living in one person's head.

The three flags

  • Green — easy-going, no special handling needed.
  • Orange — some quirks staff should know about: guards toys, nervous at drop-off, jumps up.
  • Red — high needs: reactive, separation anxiety, bite history. Roster an experienced handler.

A dog with no flag is simply unassessed — new dogs start that way until you've seen them.

Setting a flag

Open the dog's profile and choose a temperament. Add a short note (up to 500 characters) explaining the rating — "fine with small dogs, guards the blue ball" is far more useful than a colour alone. Any staff member viewing the dog later sees both.

Where flags appear

The colour follows the dog everywhere your team looks:

  • Pet cards and profiles — a coloured badge next to the dog's name.
  • The scheduler — a coloured ring or dot on each dog, so you can spot three red dogs in one pen before it becomes a problem.
  • The dashboard — a "Today's temperament mix" card showing how many green, orange and red dogs are booked in, so you can plan staffing before the doors open.

Customers never see it

Temperament flags are staff-only. They don't appear in the customer portal, in emails, or anywhere a dog parent might stumble across them — you can be honest in your assessments without awkward conversations.

Getting the most from it

  • Assess every dog at their trial day, even if it's just "green — no issues".
  • Review flags after incidents; an orange dog who's had two scuffles probably isn't orange any more.
  • Use the notes field for the why, not just the what — future-you will thank present-you.

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